Track Your Shipment

Stay informed about your cargo's journey with United Cargo UK. Enter your tracking number or shipment ID to get real-time updates.

Finding Your Tracking Information

To quickly access your shipment details, have your tracking number or shipment ID ready. You can usually find this information in the following places:

  • On your booking confirmation email
  • On your invoice or shipping label
  • In the tracking portal link we sent you

Information at Your Fingertips

When you track your shipment with United Cargo UK, you’ll gain access to essential details, including:

  • Current Location / Status: Where is the shipment right now?
  • Estimated Delivery Date & Time: When is it expected to arrive at the final destination?
  • Any Exceptions or Delays: Information on delays, customs holds, or route changes, along with what’s being done to resolve them.
  • Contact Details for Support: Easy access to contact information for any questions about your tracking.

Addressing Delays and Issues

In the event of a delay or problem with your shipment, United Cargo UK provides detailed information to keep you informed:

  • Reason for the Delay: A clear explanation of the cause.
  • New Estimated Delivery Date: An updated delivery window for accurate planning.
  • Regular Updates Until Resolved: Continuous monitoring and updates until the issue is resolved.

Preparing for Delivery

Once you've tracked your shipment, here’s some advice to ensure a smooth delivery:

  • Check the Estimated Delivery Date: Ensure someone is available to receive the cargo on the expected date.
  • Confirm Contact Details: Verify that we have the correct delivery address and contact phone number.
  • Know Who to Contact: For any last-minute questions or delivery updates, contact your dedicated account manager.
  • After Delivery: Promptly inspect your shipment upon arrival and report any issues.

Contact your dedicated account manager:
+44 7454 111 158
info@unitedcargouk.com